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- Transportation Home Page
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- The Mule Town Trolley
- The Connection & SCATS
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SCTDD contracts with transit agencies in each of the 13 counties within our district. Transportation services are provided to everyone based on nondiscrimination practices, and our vehicles meet ADA requirements. Transportation is provided for adults to and from their home and workplace, including their children to daycare if necessary.
Rural Public Transportation is available for everyone. Passengers must call their county transportation office at least 24 hours in advance for a reservation request. Service is provided within each county at a minimum of Monday through Friday from 6 a.m. until 6 p.m.
Passengers must call their county transportation office to inquire about possible additional days and hours of service. Transportation service is provided based upon van and driver availability. Each county provides vehicles that are equipped with a wheelchair lift and tie-downs. All passengers are required to use their seat belt. Children under the age of 8 must be in a child restraint device. General public passengers must pay their fare to the driver upon boarding the van.
The Mule Town Trolley - Fixed Route Trolley Service
South Central Tennessee Development District Public Transportation is pleased to announce the implementation of the new integrated fixed route services for Maury County and surrounding areas. The new expanded services will now provide four regular routes, providing services extending from the Columbia metro area to Mt. Pleasant, and to Spring Hill, and integrating two regular fixed routes inside the downtown Columbia area. These new routes run every hour and will provide an interconnect at the new interchange location of Riverwalk Park in downtown Columbia, Tennessee.
For more information and route schedules, please visit: The Mule Town Trolley Web Site
The Connection and SCATS Routes - Fixed Route Multi-County Transit Service
South Central Tennessee Development District Public Transportation also provides multi-county, fixed route services starting and ending in various county locations. For more information, please click on the "SCATS" menu entry on the left.
On-Demand Public Transportation Services
South Central Tennessee Development District Public Transportation provides on-demand public transportation services for each of the 13 counties in our region. For more information, please click on the "On-Demand" menu entry on the left.
Title VISCTDD ADA-and-Title-VI-Complaint-Form.pdf
SCTDD COMPLAINT PROCEDURE
SCTDD Agency Title VI Coordinator
101 Sam Watkins Blvd., Mt. Pleasant, TN 38474
Please NOTE there is a separate procedure used for Transportation and Aging and Disability Contractors. Contact Tammie Frazier (931) 379- 2963 for Transportation Procedures. Contact Katrina Crisp (931) 379- 2937 for Aging and Disability Procedures. If not resolved, go to Level 2.
SCTDD Executive Director
101 Sam Watkins Blvd., Mt. Pleasant, TN 38474
If not resolved, go to Level 3.
SCTDD Board of Directors
Chairman: Bill Newman
Lincoln County Courthouse
112 Main Ave. S., Rm 101
Fayetteville, TN 37334
If not resolved, go to Level 4.
State of Tennessee Department of Transportation
Civil Rights Title VI Program Director
Attn: Cynthia Howard
505 Deaderick Street
Suite 1800 James K. Polk Building
Nashville, TN 37243
All levels will be handled the same.
- The complainant will be contacted by phone within 3 days of the complaint.
- The complainant should be informed that they have the right to have a witness or representative present during the interview.
- The board presiding over the Level at which the complaint was received will review and submit the final report to the Level above them.
- If corrective action is recommended the alleged discriminatory contractor will be given 30 days to inform the Title VI officer of the actions taken.
- The complainant has the right to appeal all written reports to SCTDD and TDOT.
- The appeal must be made in writing within (14) days of the receipt of the final report.
- Anyone suspecting the existence of discriminatory practices by this agency should take the following steps in the order listed. Contact should be made in writing, by telephone, or in person. The complaint should be made within thirty days from the date of the suspected discriminatory practice however, can be made within 180 days of the complaint. All complaints/grievances will be acknowledged and investigated with results reported to the complainant. All complaints should be copied and faxed to SCTDD and the Tennessee Department of Transportation Title VI Program Director.
in federal or state sponsored programs, pursuant to Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d).
SCTDD is an equal opportunity provider and employer
© 2015, South Central Tennessee Development District (SCTDD)